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Vantiv BizBuz: Member of the Month (January 2018)


Colorado Body Wisdom (CBW) is a healing arts and massage studio, committed to providing the highest quality treatments delivered with compassion. CBW offers comprehensive services including: therapeutic massage, acupuncture, traditional Chinese medicine (TCM), couples massage, gentle therapies, chair massage, corporate wellness, recovery therapies, and private coaching.

Owner Rachel Scott discovered her passion and talent for massage at the early age of 5 years old by offering massage to her family. Rachel completed her undergraduate degree in performing arts and training in massage therapy at the Boulder College of Massage Therapy. Her practice in massage therapy helped grow her passion for educating and mentoring healing practitioners, as well as offering resources for healthy, balanced living to employees in the corporate sector. Rachel has worked steadily through the years to build a thriving massage practice with a reputation of integrity, skill, and compassion.

Successful marketing and promotions

Online reviews and word of mouth (WOM) have been effective to attract new customers. CBW is dedicated to providing quality and consistent service to every customer. They listen to customer feedback for continuous improvement. CBW has received five-star reviews on several social media sites including Yelp and Facebook. Customers feel compelled to leave good reviews and recommend CBW to family and friends after receiving five-star massage treatment.

CBW has been serving corporate clients for a decade. They bring tailored programs to the corporate environment, including mobile massage and acupuncture, fitness classes, and education. CBW’s corporate wellness programs help relieve stress, boost productivity, increase creativity, enhance focus, and bring positive and joy into the workplace. After receiving quality service, many of the corporate employees converted into regular customers at CBW’s studio.

CBW also offers flexible gift certificate and membership programs to corporate and individual clients. Their membership programs offer a discount on services when clients register for regular massage therapies.

What differentiates Colorado Body Wisdom?

CBW’s mission is to spread health and relieve suffering through the compassionate, skillful and joyful practice of massage therapy, healing arts, and wellness education. CBW differentiates itself by constantly living its business values.

 

  • Providing the highest quality massage and healing treatments

 

Oftentimes the people who are most in need of touch and support are the least likely to seek it out for themselves. Rachel has a particular knack and passion for helping her clients navigate their own healing on all levels. CBW provides a warm, welcoming and comfortable environment with professional and friendly therapists to help people achieve freedom from physical pain.

 

 

  • Guiding clients in living satisfied and authentic lives

 

CBW therapists are experts at utilizing the right combination of techniques and skills to address individual needs. CBW seeks to provide both physical healing and emotional healing with its unique consultative approach and deep listening. CBW therapists spend 15 mins before each session for examination and consultation to understand individual customer needs as well as offer them tangible wellness tips to apply at home.

 

 

  • Creating a safe supportive workplace for women to flourish professionally

 

Rachel founded CBW as a mutually supportive, inclusive and harassment-free work environment for women in the healing arts. Her mission was to create a space for female practitioners to develop their skills, build a career, be inspired, and thrive in the profession that they love.

Rachel provides continued support and education to her employees with a good compensation package. She continually learns new modalities and techniques and shares these with her therapists to help them grow. Rachel encourages her employees to take care of themselves because she respects each of them, because of this; CBW offers low cost massage for employees. This provides employees with an opportunity to practice and learn from each other. In this way, Rachel views her therapists like family.

Happy employees make happy customers!

Tips to help other small business grow

  • Follow your heart and pursue your passion: Rachel started her business with zero capital and offered massage to private clients in a shared studio. Her dedication and hard work gradually help her expand her business and opportunities to help more people and make a greater impact.
  • Talk about your business: Be proud of your business and what you are good at doing. Talk about your products and services to others. Speak from your heart and let the product or service speak for itself. Don’t be afraid of making mistakes. Learn from them and keep improving.

READ FULL ARTICLE HERE


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Colorado Body Wisdom
1800 30th St. #309
Boulder, CO 80301